Back to Chat

Privacy Policy

Last updated: March 12, 2026

Before Chat ("Before Chat", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you create an account, communicate with us, or use our Service. This may include:

  • Name or username
  • Email address
  • Profile information (such as profile image)
  • Content you submit through the Service
  • Communications with our support team

Automatically Collected Information

When you use the Service, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Usage data and interaction with the Service
  • Log files and diagnostic information

Authentication Information

If you sign in using a third-party authentication provider (such as Google), we may receive basic profile information such as your name, email address, and profile image, as permitted by that provider.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Authenticate users and enable secure login
  • Improve the functionality and performance of the Service
  • Monitor usage and prevent abuse or unauthorized activity
  • Communicate with users regarding updates, security alerts, or support
  • Comply with legal obligations

3. Cookies and Similar Technologies

We may use cookies and similar technologies to maintain sessions, understand usage patterns, and improve user experience. Cookies are small files stored on your device that help us recognize your browser and retain certain information.

You can control or disable cookies through your browser settings, though some features of the Service may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors that help operate our infrastructure, authentication, analytics, or hosting services.
  • Legal Requirements: We may disclose information if required to do so by law, regulation, or valid legal process.
  • Protection of Rights: We may disclose information to protect the security, integrity, and rights of Before Chat, our users, or the public.

5. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities

To exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our Service may contain links to or integrations with third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

9. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.